Frequently asked questions

Answers, before the call.

Q01

How much can SyMa save?

It depends on the plant, but the typical verified range is 25% to over 40% of cooling electricity. At Stadtwerke Karlsruhe, measured savings reached about 40% in the active months, and 44% at the normalised reference temperature. Any figure for a specific site is labelled as predicted until it is confirmed by measurement after deployment.

Q02

How is SyMa different from our building management system?

A building management system runs components on fixed schedules and setpoints. SyMa adds a control layer above it. It builds a live model of the whole plant and decides, in real time, the most efficient way to run chillers, pumps, and heat rejection together. It works through your existing system or directly, over standard protocols.

Q03

Does SyMa need a cloud connection?

No. SyMa runs on a dedicated controller we deliver, on site, over standard industrial protocols. It needs no permanent internet link and no cloud service to operate.

Q04

Is there a learning phase before we see savings?

No. SyMa uses physics-based models rather than statistical learning, so it calculates the efficient operating strategy from the start. Savings begin as soon as it takes control.

Q05

Do we lose control of our plant?

No. SyMa works inside your safety limits and redundancy rules. Operators see every decision and can override at any time. Nothing is hidden.

Q06

Can SyMa work with our existing equipment, or do we need to replace anything?

SyMa is manufacturer-independent and works with your existing chillers, pumps, and heat rejection. It can be retrofitted to an existing plant or built into a new design. The largest savings usually come from coordinating equipment you already have.

Q07

What does SyMa cost?

SyMa runs on a shared-savings licence. The fee is a share of the savings produced, so the efficiency gains fund themselves and there is no large upfront investment.

Q08

How long does deployment take?

SyMa connects through your existing measurement data and standard protocols. At Stadtwerke Karlsruhe the software was configured within a day, and first analysis results were available within four to six weeks.

Q09

Which plants is SyMa suited to?

Central cooling systems, and from 2026 heating systems, where several components must work together: multiple chillers, mixed or free cooling, and variable load. A single small packaged unit has little to coordinate, so the benefit there is smaller.

Q10

Can SyMa provide data for ESG and CSRD reporting?

Yes. SyMa makes all energy flows visible in real time and can report energy and CO2 figures. It can also optimise for CO2 rather than cost, and switch between goals.

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